Citizen Feedback Analysis

Component description / functionalities

Citizen Feedback Analysis is a predefined module of the Villanova LCNC Platform, designed to automatically analyze free-text citizen feedback and classify it into a public service category and a sentiment label using a Large Language Model (LLM).The module is built for low-code/no-code environments and is already installed and configured within the Villanova Platform.

IPCEI CIS Reference Architecture

AI Layer
Application Layer
Data Layer
Service Orchestration Layer

Open source license

Apache 2.0
Keywords
villanova-ai
genai-components
generative-ai-components
microservices-architecture
llm-components
ai-service-composer
enterprise-ai
rag-pipeline
retrieval-augmented-generation
ai-orchestration
modular-ai-systems
cloud-native-ai
containerized-ai-services
dockerized-ai
kubernetes-ready
api-based-ai-services
ai-infrastructure
model-serving
embeddings-service
reranking-service
llm-serving
agent-framework
ai-workflows
composable-ai
distributed-ai-systems
scalable-ai-platform
production-ai
enterprise-llm-stack
genai-microservices
open-source-ai-framework
multimodal-ai-components
workflow-engine
event-driven-ai-architecture